Shipping policy

NOTE: Due to Covid 19 Delivery Delays Might Occur In Some States.

By processing your payment and completing an order with us, you are accepting the following terms and conditions regarding the shipping and delivery of your purchase.

All orders are processed and packed within 24 hours of placement, excluding weekends and public holidays.

Orders placed after 9:00am AEST on a weekday will be sent by 4.00pm the next business day, and orders placed after this time Friday or on a weekend will be sent Monday afternoon.

We are not responsible for lost or stolen packages or packages delayed in transit.

It is the customers responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, we cannot offer reimbursement for this package.

Coco Candy Co is not responsible for any additional fees charged from your Post Office Eg. Taxes and Duties.

Australian Standard Shipping

Free Shipping over $80- (5-7 business days)

Or $10.00 standard shipping (Authority To Leave)

International Standard Shipping

CANADA - $25 (9 - 15 business days)

NEW ZEALAND - $20 (5 - 10 business days)

UK - $30 (7 - 15 business days)

USA - $25 (7 - 10 business days)

Order Tracking
Once your order is shipped you will receive an email with a tracking number to track your parcel from the courier.

If you have any queries, please contact us at info@cococandyco.com